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Full case study, including research findings and design decisions, is password protected at SailPoint's request. Enter the passphrase to read the full account - or reach out and I'll gladly share it.
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I'm currently deep in this work. Check back soon — or reach out and I'll happily walk you through the process so far.
Email me →I'm a product design student at Michigan, graduating December 2026, and most of my job is subtraction. I design enterprise tools and AI products: identity software, trade compliance, and one civic seed library that won an award. The work I like best starts as a mess and ends looking obvious.
Designing structured LLM source documentation for Identity Security Cloud, tuning markdown and content hierarchy so AI agents produce better context-aware outputs across design workflows.
Researched with 15+ analysts and rebuilt the authentication workflow for 2,000+ daily users, then shipped Design System 2.0 in Zeroheight, cutting engineering handoff questions by 65%.
Restructured the information architecture of an omnichannel web platform for international stakeholders, cutting click-depth 60% through progressive disclosure.